Last updated: March 2026
All physical products in the Pet Legends PRO Store are printed and shipped on demand by Printful, a global print-on-demand fulfilment provider. Each item is produced specifically for your order — we do not hold physical inventory.
Because every product is made to order, please allow 2–5 business days for production before your order is dispatched.
We ship worldwide to most countries. A small number of regions may be unavailable due to carrier or customs restrictions. The available shipping options and costs for your destination are calculated and shown at checkout before payment.
Times below are estimated transit times after production is complete. Add 2–5 business days for production.
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 3–7 business days | 2–3 business days |
| European Union | 5–10 business days | 3–5 business days |
| United Kingdom | 5–10 business days | 3–5 business days |
| Canada / Australia | 7–14 business days | 4–7 business days |
| Rest of World | 10–20 business days | 5–10 business days |
Delivery times are estimates and not guaranteed. Delays may occur during peak seasons or due to carrier issues.
Shipping costs are calculated in real time at checkout based on your delivery address, the products in your cart, and your chosen shipping method. You will see the full cost before entering payment details.
Once your order ships, you will receive a tracking number by email. You can also view the tracking status at any time on the Order Tracking page within your account.
International orders may be subject to customs fees, import duties, or local taxes imposed by the destination country. These charges are not included in the product or shipping price and are the sole responsibility of the customer.
Pet Legends PRO has no control over customs processes and cannot predict additional charges. Please check your local customs regulations before ordering.
Please ensure your shipping address is accurate at checkout. We cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error immediately after ordering, contact support as soon as possible — we can only modify the address before the order enters production.
If your tracking shows "delivered" but you have not received your package, please first check with neighbours and your local post office. If the package is confirmed lost, contact us via the Support page and we will investigate with the carrier. Packages marked as delivered are generally not eligible for a reprint, but we will review each case individually.
For shipping enquiries, open a ticket via our Support page or email support@petlegendspro.com.
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